In order to get feedback you will need to talk to people. A lot. You need to make sure that people want to talk to you and that you can gather the information you need. This is hard emotional Work when it’s not a crisis but gets you the base that you need to respond in a crisis. first impressions matter Don’t make that first impression through conflict. You will need oto learn their cues and how to gague their feelings.The players “Need to feel heard”. Sometimes an interview gives you nothing but you get more connection.
Be a friend first
let them talk even if you already heard it
litening stance - palms on thighs - closed arms are bad
never cut them off - Agreeable noises
practince repeating back
rminds them you are listing
Small words catch people offguard
restate and ask “does that sound right”
Don’t fill the space in the conversation
People want to complain about all kinds of stuff. You will need to get used to saying “Man that sucks” but don’t take that as a time to promise things.
Know your personal mood
Guarded
On edge
Safe topics
- The weather
- The drive
- Cool props
- reccomend cool costume bits.
- Congratulate good play
- Making introductions
Danger Zone
Shit talking
Confession
Game running secrets “This other game has the character sheets in folddrs
Wants to be respected as a skilled player
Outside shit
Rough time at work
Had a bad day
Listen for assumptions The orcs will never win…
Bystander effect
If lots of people are around people are less likely to intervene. You will intervene you just need to know
Game conflict bleeds into player conflict
Don’t tell them how they feel
State of person you are talking to
Conscripting a Confederate
Be excited
Courtesy
You start to go on hearaay because you are concerned.
Some people think that preventing outsiders from attending is going to create an outsider and makes the game less welcoming
Some people think it diminishes your authority
Do you need to catch people if I know
Do you tell people not to come play?
There are cultural expectations that are different depending on the environment you are in
It’s really great to have you here
Minor Crisis to look out for.
approachable Sit or stand invitng
ask before taking notes but write it down later if no.
do you want me to look into it? otherwise you get ““I told you that in confidence””
difference between feeling like a friend and a spy
so lte me get thsi straignt
hear themselves differently
Don’t outstay your welcome
Leader
gauge their mood
Give ways to accommodate the feelings of players
If you don’t have a reporting system you don’t have a report.
This is a community so it’s like a family. So you get family style arguments.
Very common with traveling players
If you have a wingman you need to brief them “What topics are taboo
What are you hoping to get out of this
How long should this conversation go for
Checking in “Talk to Matt Taylor about new world magiscola
There needs to be a place to take a break with structure around it
What if they say that things are bad?
Seeing an emotion
In a place where that is ok.
maybe they have a complaint or bit of feedback.
Drama queen
Encourage them to take a step back and reflect
Checked out.
People to talk to
Person after first event
Retired players are of low value. They are too common
Professionals you need to have done your homework
Current player
Disagreeing with someone who is philosiphise
Diffuse tension
Quiet player
Behind the scenes
Reassure
Are you adding your own special slin
Feedback
Where the player is at
Stories